1. General Information

Melid Turizm İnşaat Ticaret ve Sanayi Limited Şirketi ("Melid Hotel") attaches utmost importance to the security of your personal data. This Privacy Policy has been prepared in accordance with the Turkish Personal Data Protection Law No. 6698 ("KVKK") and related legislation.

2. Personal Data Collected

The following personal data may be collected during accommodation, reservation and communication processes at our hotel:

Name, surname, national ID number
Contact information (phone, email, address)
Accommodation dates and preferences
Payment information (credit card details are encrypted during processing)
Passport information (for foreign guests)
Security camera footage

3. Purposes of Data Processing

Your personal data is processed for the following purposes:

Providing accommodation services and managing reservations
Fulfilling legal obligations (police notification, etc.)
Improving guest satisfaction and service quality
Managing billing and accounting processes
Ensuring security
Campaign and promotion notifications (with your consent)

4. Data Sharing

Your personal data is not shared with third parties except for legal obligations. Data may be shared with police departments, tax offices and other authorized public institutions within the scope of legal requirements.

5. Data Security

Technical and administrative measures are taken to ensure the security of your personal data. Your data is protected with SSL encryption, firewalls and access controls.

6. Your Rights

Under Article 11 of KVKK, you have the following rights:

To learn whether your personal data is being processed
To request information about the processing
To learn the purpose of processing and whether it is used accordingly
To request correction if processed incompletely or incorrectly
To request deletion or destruction under the conditions set forth in Article 7 of KVKK

7. Contact

You can submit your requests regarding personal data through the following contact information:

Melid Hotel
Cevatpaşa Mah, Turgut Özal Bl. NO:18, 44900 Yeşilyurt / Malatya
Email: info@melidhotel.com
Phone: +90 422 324 84 84

Last updated: March 2026