1. General Provisions
These terms and conditions apply to all accommodation services provided by Melid Turizm İnşaat Ticaret ve Sanayi Limited Şirketi ("Melid Hotel"). By making a reservation, guests are deemed to have accepted these terms.
2. Reservation & Check-in
- Reservations can be made online, by phone or email.
- A valid ID or passport is required for check-in.
- Check-in time: 14:00 / Check-out time: 12:00
- Early check-in and late check-out are subject to availability and may incur additional charges.
3. Payment
- Accepted payment methods: Credit/debit card, bank transfer, cash (TRY).
- Full payment or deposit may be required upon reservation.
- All prices include VAT.
4. Cancellation & Modification
- Free cancellation is available up to 48 hours before check-in.
- Cancellations made within 48 hours of check-in will be charged the first night.
- No-show: Full accommodation fee will be charged.
- Reservation modifications are subject to availability.
5. Guest Responsibilities
- Guests are responsible for any damage to hotel property.
- Quiet hours: 23:00 – 07:00.
- Smoking is prohibited in rooms. Smoking is allowed only in designated areas.
- Pets are not allowed.
6. Hotel Responsibilities
- The hotel is responsible for the security of guests and their belongings within the hotel premises.
- Valuables should be stored in the in-room safe or at the front desk.
- The hotel is not liable for items left in rooms after check-out.
7. Contact
Melid Hotel
Cevatpaşa Mah, Turgut Özal Bl. NO:18, 44900 Yeşilyurt / Malatya
Email: info@melidhotel.com
Phone: +90 422 324 84 84
Last updated: March 2026
